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我們提供可靠的全球配送服務，安全穩妥地送達世界各地。
We provide reliable global delivery, ensuring every tea you choose arrives safely and with utmost care.
出貨時間：付款完成後 1 個工作天內出貨（例假日除外），以下為付款後預計送達時效（含出貨作業）。 Dispatch: Orders ship within 1 business day of payment (excluding holidays); delivery times below are counted from payment and include dispatch.
全球配送、穩定可靠。可寄送國家如下（未列出的國家暫不提供配送，歡迎先聯繫客服）：
Global delivery, stable and reliable. We ship to the countries below (countries not listed are currently unavailable; please contact us first):
我們採用全球通用的安全支付方式，所有付款皆經過 SSL 加密處理。全站以新台幣（NT$）計價並扣款；網站顯示的其他幣別僅供參考，實際金額依發卡銀行或 PayPal 的匯率換算，部分銀行可能另收海外交易手續費。 All transactions are protected by SSL encryption and globally recognized payment standards. All orders are charged in New Taiwan Dollars (TWD); prices shown in other currencies are for reference only, the final amount is converted by your card issuer or PayPal, and some banks may charge a foreign transaction fee.
為確保配送順利，請務必使用英文填寫收件人姓名、地址與聯繫電話。若資訊錯誤導致無法投遞，運費恕不退還。
Please use English for all shipping details (Name, Address, Phone). Shipping fees are non-refundable for failed deliveries due to incorrect info.
依各國法規，進口關稅與消費稅由收件人負擔。寄美國本土選「國際快捷 EMS」：美國進口稅費已由本店於寄件時預繳，收件時不需再付任何費用（選 FedEx，或單件商品價值超過 2,500 美元時，仍由收件人負擔）。若因拒繳關稅導致包裹退回或銷毀，費用由訂購人承擔。
Import duties and taxes are the recipient's responsibility. For EMS to the mainland US, import duties and fees are prepaid by us at dispatch, so there is nothing to pay on delivery (for FedEx, or parcels valued over US$2,500, duties remain the recipient's responsibility). If a package is returned or destroyed due to unpaid duties, the purchaser bears all costs.
海外訂單除商品瑕疵、寄錯或運送毀損外，恕不提供退換貨；上述情形請於到貨 7 天內拍照（含外箱與商品），連同訂單編號聯繫客服，經照片確認後由本店負擔運費補寄，商品無需寄回。出貨前我們皆會嚴格檢查商品品質。
International orders are final sale unless the item arrives defective, incorrect or damaged in transit. In those cases, please photograph the item and outer box within 7 days of delivery and contact us with your order number; once confirmed from your photos, we will reship a replacement at our cost — no need to send the item back. Every order is carefully inspected before dispatch.
→ 完整退貨退款說明 → Full Return & Refund Policy如因無人簽收導致包裹退回，我們將協助聯繫確認地址，但可能產生二次配送費用。
If a package is returned after failed delivery attempts, we will contact you to confirm the address; reshipment may incur additional shipping fees.
沒有 LINE？也可來信 besteatw@gmail.com｜中國大陸客戶可加微信客服：p83257961
No LINE? Email us at besteatw@gmail.com · Mainland China: WeChat ID p83257961
