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Worldwide Service

海外配送服務說明

International Shipping Guide Global Delivery

我們提供可靠的全球配送服務，安全穩妥地送達世界各地。

We provide reliable global delivery, ensuring every tea you choose arrives safely and with utmost care.

美國註冊商標品牌 U.S. Trademark Registered

USPTO Reg. No. 8,184,101 · Registered Mar 24, 2026

查看 USPTO 官方登記 → View Official USPTO Record →

01 / Logistics Details

SF-Express 順豐速運

                        Estimated Time
                        2 - 5 工作天
                        2 - 5 Business Days
                    

                        Provider
                        SF-Express
                    

配送地區 COVERAGE

中國、香港、澳門、新加坡 China, Hong Kong, Macau, Singapore * 快速穩定，配送進度可即時追蹤。 * Fast and reliable with real-time tracking.

EMS 國際快捷空運

                        Estimated Time
                        3 - 12 工作天
                        3 - 12 Business Days
                    

                        Provider
                        EMS International
                    

全球配送、穩定可靠。主要涵蓋地區如下：

Global delivery, stable and reliable. Coverage includes:

ASIA 亞洲

日本韓國馬來西亞菲律賓泰國越南柬埔寨印度不丹斯里蘭卡巴基斯坦土耳其阿曼巴林科威特約旦沙烏地阿拉伯阿拉伯聯合大公國

JapanSouth KoreaMalaysiaPhilippines ThailandVietnamCambodiaIndia BhutanSri LankaPakistanTurkey OmanBahrainKuwaitJordan Saudi ArabiaUAE

OCEANIA 大洋洲

澳洲紐西蘭

AustraliaNew Zealand

AMERICAS 美洲

加拿大墨西哥巴拿馬巴西阿根廷智利哥倫比亞秘魯

CanadaMexicoPanamaBrazil ArgentinaChileColombiaPeru

AFRICA 非洲

南非埃及肯亞

South AfricaEgyptKenya

EUROPE 歐洲

英國德國法國義大利西班牙葡萄牙瑞士奧地利荷蘭比利時盧森堡丹麥瑞典挪威芬蘭愛爾蘭希臘捷克波蘭匈牙利羅馬尼亞保加利亞愛沙尼亞拉脫維亞立陶宛斯洛伐克斯洛維尼亞俄羅斯

UKGermanyFranceItaly SpainPortugalSwitzerlandAustria NetherlandsBelgiumLuxembourgDenmark SwedenNorwayFinlandIreland GreeceCzech RepublicPolandHungary RomaniaBulgariaEstoniaLatvia LithuaniaSlovakiaSloveniaRussia

FedEx 美國專區

USA ONLY

                        Estimated Time
                        1 - 3 工作天
                        1 - 3 Business Days
                    

                        Provider
                        FedEx International
                    

● 特別說明 美國因關稅政策影響，目前無法使用 EMS 出貨，將全面改由 FedEx 服務。快速安全，可即時追蹤配送進度。
* 進口關稅由收件人負擔，實際金額依美國海關規定。若因拒繳關稅導致包裹退回，相關費用由訂購人承擔。

● Important Notice Due to US customs regulations, EMS is currently unavailable for the USA. All US shipments use FedEx for fast, secure, and trackable delivery.
* Import duties are the recipient's responsibility and determined by US Customs. If a package is returned due to unpaid duties, all related costs are the purchaser's responsibility.

Calculated by Weight

運費依包裹重量於購物車結帳時自動計算，結帳前即可確認金額。

Shipping rates are calculated automatically at checkout based on total package weight.

Duties & Taxes

進口關稅與消費稅由收件人負擔，各國稅率不同，請事先查詢。

Import duties and taxes are the responsibility of the recipient and vary by country.

02 / Payment Methods

Credit Card

Visa / Master / JCB

Apple Pay

Quick & Secure

WeChat Pay

Mainland China Only

PayPal

Global Wallet

我們採用全球通用的安全支付方式，所有付款皆經過 SSL 加密處理。 All transactions are protected by SSL encryption and globally recognized payment standards.

Notice
購買須知

INFORMATION 資訊填寫

為確保配送順利，請務必使用英文填寫收件人姓名、地址與聯繫電話。若資訊錯誤導致無法投遞，無法退還運費。

Please use English for all shipping details (Name, Address, Phone). Shipping fees are non-refundable for failed deliveries due to incorrect info.

TAXES & DUTIES 關稅說明

依各國法規，進口關稅與消費稅由收件人負擔。若因拒付關稅導致包裹退回或銷毀，費用由訂購人負責。美國地區因關稅政策變動，建議結帳前先行確認當前稅率。

Import duties and taxes are the recipient's responsibility. If a package is returned or destroyed due to unpaid duties, the purchaser bears all costs. For US orders, we recommend checking current tariff rates before checkout.

RETURNS 退換貨

海外訂單除商品本身瑕疵外，恕不接受退換貨。出貨前我們皆會嚴格檢查商品品質。

International orders are final sale and cannot be returned or exchanged unless the item is defective.

DELIVERY 配送風險

如因無人簽收導致包裹退回，我們將協助聯繫確認地址，但可能產生二次配送費用。

If a package is returned due to failed delivery attempts, additional shipping fees will apply for reshipment.

有任何配送問題？

Questions About Your Shipment?

Mon – Sat / 10:00 – 18:00

Mon – Sat / 10:00 – 18:00 (GMT+8)

LINE 聯繫客服 Contact via LINE