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Your Shopping Cart is empty.
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{{item.quantity}}x NT$0 {{ item.unit_point }} Point
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How to Use Store Credit

  • If your account has valid store credit, the system will automatically apply it at checkout (up to 20% of the order total).
  • To adjust the credit amount used, go to the [Order Info] section on the checkout page, click “Apply Store Credit,” enter the desired amount (up to 20% of the total), and press [Apply].

Membership Renewal Criteria

Member Tier Renewal Criteria
Tea Picker (STAR) Spend NT$10,000 within 12 months of upgrade
Tea Master (VIP) Spend NT$30,000 within 12 months of upgrade
Tea Farmer (VVIP) Spend NT$60,000 within 12 months of upgrade
Factory Director (SVIP) Spend NT$100,000 within 12 months of upgrade

Important Notes

  • Membership status is automatically updated daily at 12:00 AM (GMT+8).
  • Log in to [My Account] to check your current tier, benefits, and store credit balance.
  • The evaluation period for upgrade/renewal is 12 months; required spending must be met within this period.
  • Only orders marked as “Paid” and not “Cancelled” count toward tier evaluation.
  • Each issued store credit is valid for 180 days from the date of issuance; expired credits will not be reissued.
  • Seasonal credits (spring/winter) are issued on June 1st and November 1st each year (postponed if it falls on a holiday), valid for 90 days.
  • Birthday credits are automatically issued at midnight on your birth month and are valid for 30 days.
  • Members with VVIP status and above may request seasonal tea samples once per season (spring/winter) each year; application is required.
  • Only registered and logged-in members are eligible for membership rewards and upgrades.
  • Spending amounts cannot be combined across different accounts.
  • Spending that qualifies for a tier upgrade does not count toward renewal requirements.
  • BESTEA reserves the right to modify, adjust, or terminate the membership program and related promotions without prior notice.