1. Please note: Once the product is opened, returns will not be accepted. We appreciate your understanding.
2. Returns are not accepted if the product is received for more than 7 days.
3. Returned products must not be opened and should be returned in their original packaging. All items, including gifts from the order, must be properly packaged and returned. If the entire contents of the order are not returned, you will be responsible for the shipping cost.
4. Once your return request is approved, we will ask you to send back the product, and we will cover the shipping costs for this return.
5. Used shopping credits will no longer be valid once the checkout is completed. After the return request is approved, the credits cannot be refunded. We appreciate your understanding.
6. By submitting a return, you agree to our return policy and accept the subsequent handling procedures.

Refund Instructions

1. Please provide the correct remittance account to complete the refund process.
2. After confirming that the refund meets our standards and the details are correct, the refund will be processed to your account.

Non-returnable Situations

1. If more than 7 days have passed, the product cannot be returned.
2. Opened products cannot be returned.
3. If the returned product differs from the order and the complete package (including gifts) is not properly returned, your return rights will be affected.
4. For orders shipped internationally, returns or exchanges are not provided unless there is a defect in the product.