Tea from BESTEA, delivered to your country

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Oversea Shipment

海外配送

A：China, Macau, Hong Kong, Singapore，Use SF-Express air freight， 2~5 days to。
A：Asia, Japan, Malaysia, South Korea, the United States, Canada, Europe, Indonesia, France, Germany, Britain, Europe, Oceania, Australia, Central and South America, Africa, etc. use EMS express air freight, 3~12 days.

A： (SF-Express) Freight collect China, Macau, Hong Kong, Singapore

A： Other international and overseas use EMS international air parcels to calculate freight based on weight.

🔔 Billing by weight
📦 Purchase If the volume weight of the purchased product is greater than the actual weight, the volume weight fee will be used.

Q：Payment Methods?

Credit Card

Pay with a credit card, and the webpage will redirect to a 3D authentication authorization page. You must complete the authentication to finalize the transaction. The entire transaction process uses secure encryption, allowing you to use your credit card with confidence! Credit cards supported include Visa, MasterCard, JCB, or UnionPay.

PayPal

Select PayPal for payment, and you will be redirected to the payment screen. The order is considered complete once the payment is finalized.

Note 1: We regret that payments by e-check are not accepted.
Note 2: A 2% handling fee will be added when using PayPal."

Apple Pay

When customers confirm their order and are ready to pay, they will see the Apple Pay icon. Please click the button to proceed to checkout.

Note 1: The system will automatically redirect to the Apple Pay payment page.

Important Notes

① To ensure smooth delivery, please make sure to provide the following: recipient's name in English, complete English delivery address, email, and local contact phone number.。

② The recipient must comply with the import regulations and restrictions (such as prohibited items) of the receiving country (or region). Any legal issues arising from non-compliance will be the responsibility of the recipient.。

③ Depending on the import duty regulations of different countries, goods may be subject to customs duties and sales taxes. If the goods are subject to inspection, any associated costs will be borne by the recipient. If the recipient refuses to accept the goods, any costs incurred or losses due to destruction or return of the goods will be borne by the purchaser.

④ If delivery fails due to incorrect recipient information (e.g., wrong recipient name, phone number, address), the shipping cost will not be refunded, and the purchaser will bear the cost of return shipping. Additionally, if the goods are detained overseas, the total cost of the goods will not be refunded

⑤ If a package is returned due to being unclaimed, customer service will contact the recipient to confirm the correct delivery address and will arrange for redelivery.

⑥ Overseas shopping is tax-free in nature. The shipping document serves as proof of purchase, and no separate invoice will be issued.

⑦ For orders shipped overseas, returns or exchanges are not provided unless there are defects in the product itself. Please pay special attention to this.

📣 You can also contact the following customer service, where a dedicated representative will assist you.

Mail：besteatw@gmail.com
LINE：@besttea1
WeChat：p83257961