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我們提供可靠的全球配送服務,安全穩妥地送達世界各地。
We provide reliable global delivery, ensuring every tea you choose arrives safely and with utmost care.
出貨時間:付款完成後 1 個工作天內出貨(例假日除外),以下為付款後預計送達時效(含出貨作業)。 Dispatch: Orders ship within 1 business day of payment (excluding holidays); delivery times below are counted from payment and include dispatch.
全球配送、穩定可靠。主要涵蓋地區如下:
Global delivery, stable and reliable. Coverage includes:
我們採用全球通用的安全支付方式,所有付款皆經過 SSL 加密處理。全站以新台幣(NT$)計價並扣款;網站顯示的其他幣別僅供參考,實際金額依發卡銀行或 PayPal 的匯率換算,部分銀行可能另收海外交易手續費。 All transactions are protected by SSL encryption and globally recognized payment standards. All orders are charged in New Taiwan Dollars (TWD); prices shown in other currencies are for reference only, the final amount is converted by your card issuer or PayPal, and some banks may charge a foreign transaction fee.
為確保配送順利,請務必使用英文填寫收件人姓名、地址與聯繫電話。若資訊錯誤導致無法投遞,運費恕不退還。
Please use English for all shipping details (Name, Address, Phone). Shipping fees are non-refundable for failed deliveries due to incorrect info.
依各國法規,進口關稅與消費稅由收件人負擔。若因拒繳關稅導致包裹退回或銷毀,費用由訂購人承擔。
Import duties and taxes are the recipient's responsibility. If a package is returned or destroyed due to unpaid duties, the purchaser bears all costs.
海外訂單除商品瑕疵、寄錯或運送毀損外,恕不提供退換貨;上述情形請於到貨 7 天內拍照(含外箱與商品),連同訂單編號聯繫客服,經照片確認後由本店負擔運費補寄,商品無需寄回。出貨前我們皆會嚴格檢查商品品質。
International orders are final sale unless the item arrives defective, incorrect or damaged in transit. In those cases, please photograph the item and outer box within 7 days of delivery and contact us with your order number; once confirmed from your photos, we will reship a replacement at our cost — no need to send the item back. Every order is carefully inspected before dispatch.
→ 完整退貨退款說明 → Full Return & Refund Policy如因無人簽收導致包裹退回,我們將協助聯繫確認地址,但可能產生二次配送費用。
If a package is returned after failed delivery attempts, we will contact you to confirm the address; reshipment may incur additional shipping fees.
沒有 LINE?也可來信 besteatw@gmail.com|中國大陸客戶可加微信客服:p83257961
No LINE? Email us at besteatw@gmail.com · Mainland China: WeChat ID p83257961